Location:

Remote, US

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Salary: 

$25 Hourly

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Benefits:

401k Matching/Retirement Savings, Dental Insurance, Health Insurance, Vision Insurance, Flexible/Unlimited PTO

 

Requirements:
• High School Diploma.
• Readiness to learn.
• Oral communication skills, visual acuity and manual dexterity.

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Responsibilities:
Manage incoming calls
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers.